1. Introduction
Welcome to Infotamia ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Instagram business monitoring and management platform.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Instagram account credentials (username and password)
- Profile information from your Instagram account
- Contact information (email address, phone number)
- Business information and brand details
- Usage data and analytics
2.2 Instagram Data
With your consent, we may access and collect:
- Posts, stories, and media content
- Follower and following lists
- Engagement metrics and analytics
- Comments and direct messages (if authorized)
- Account insights and performance data
2.3 Technical Information
We automatically collect:
- IP address and location data
- Browser type and version
- Device information
- Usage patterns and preferences
- Error logs and performance data
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide Instagram monitoring and management services
- Content Management: To schedule, post, and manage your Instagram content
- Analytics: To provide insights and performance metrics
- Communication: To send notifications and updates about your account
- Security: To protect against fraud and unauthorized access
- Improvement: To enhance our services and user experience
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party services that help us operate our platform
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for specific purposes
5. Instagram API Compliance
Our platform complies with Instagram's Platform Policy and API Terms of Service:
- We only access data that you explicitly authorize
- We respect Instagram's rate limits and usage guidelines
- We do not store Instagram passwords in plain text
- We implement appropriate security measures to protect your data
- We provide you with control over your data and account access
6. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security audits and updates
- Employee training on data protection
- Incident response procedures
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing activities
- Withdrawal: Withdraw consent at any time
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services
You may request deletion of your data at any time, subject to legal requirements.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Displaying a notice in our application
Your continued use of our services after such changes constitutes acceptance of the updated policy.